Scheduled, documented servicing that keeps your system compliant, your insurer satisfied and your licence intact, delivered on-the-date, every date, with the certificate emailed before our van leaves your kerb.
A BS 5839 inspection and test of every device, sounder, panel battery and cause-and-effect routine on your fire alarm system, carried out at six-monthly intervals by a qualified engineer.
HMO landlords with active licences, letting agents managing third-party portfolios, commercial occupiers, schools, care providers and anywhere the Responsible Person under the RRFSO needs an audit trail.
BS 5839-1 (commercial) requires service visits at intervals not exceeding six months. BS 5839-6 (domestic/HMO) recommends annual professional servicing plus weekly user tests, most licensing schemes require six-monthly.
Without dated, signed service records your fire alarm is technically non-compliant the moment the previous certificate expires. Insurers will use the gap to repudiate a claim.
An expired servicing record is the first thing a fire safety officer asks for after an incident. There is no retrospective fix, the date is on the certificate.
We diary your next two service dates at handover. You get a calendar invite and a 7-day reminder, no nagging, no missed slots.
Engineer reviews the previous report and any logged faults so the visit fixes problems rather than just documenting them.
100% device test on a six-monthly rotation, panel battery load test, sounder dB readings, cause-and-effect verification and visual condition check.
Any minor faults rectified on the spot; larger items quoted in writing the same day so you can decide before we leave.
BS 5839 service certificate issued digitally, your site log book signed and a copy filed to your portal, ready for inspection.
We diary the dates and turn up. You don't need to chase.
Detector cleaning and zone management cuts unwanted activations and stops occupants ignoring bells.
An unbroken certificate chain that your insurer can verify on demand.
Catching a failing battery at a planned service is far cheaper than catching it after an emergency callout.
All your properties, all certificates, one login, useful for portfolios and letting agents.
We list every device tested. No 'sampled and assumed compliant' shortcuts.
A fire alarm service visit is a technical inspection governed by section 45 of BS 5839-1 and section 25 of BS 5839-6. Below is what we actually do, and what some lower-priced providers quietly skip.
Visual inspection of panel, batteries, devices and cabling; functional test of at least 25% of automatic detectors each visit (100% over the year); test of every manual call point annually; sounder dB readings in sleeping areas; standby battery load test; cause-and-effect verification for any interfaces (door holders, AOVs, lift recall).
Detector head removal and contamination check, panel firmware version log, battery serial and date recording, and full-loop quiescent current measurement. These add 20 minutes and they are the difference between a service and a sticker.
Wireless detectors carry their own 5-year sealed batteries, we record install date and forecast replacement at the next-but-one service so it is never a surprise cost.
Letting agents and landlords with 5+ properties get a single quarterly schedule, consolidated invoicing, and a portal listing certificate dates so you can prove compliance across the portfolio in one screen.
We never charge to take over, a free takeover inspection lists any compliance gaps in writing, and we quote remediation separately before adopting the contract.
Contract clients get a priority phone line with a rapid response for total system failures and a 48-hour SLA for partial faults.
Reactive call-outs, planned maintenance and emergency repairs for fire alarm systems across South Wales. 24-hour response for contract clients.
View serviceFixed-price BS 5839 fire alarm installation across Cardiff, Swansea, Newport, Bristol and the wider South Wales region. Grade A–D, LD1–LD3, licensing-ready certification.
View serviceBS 5266 emergency lighting design, installation, monthly user testing and full annual discharge testing for HMOs and commercial premises across South Wales.
View serviceFree survey, fixed-price quote within 48 hours, and certified work delivered when we said we would.
Covering South Wales & Bristol
